Refund policy

Amua 90-Day Satisfaction Guarantee

Which Orders Qualify

This guarantee applies to a full 90-day supply purchased directly from shopamua.com: the 3-Bottle Package or three separate 1-Bottle Package orders totaling at least 90 days of use.

A single 1-Bottle Package order on its own does not qualify. Real results with our products take a full 90 days of consistent use, and one month isn’t enough time to reasonably expect them.

How It Works

  1. Use the product consistently, every day, for the full 90 days, exactly as directed.

  2. If you don’t see the results you expected after the full 90 days, contact us within 90 days of your most recent delivery date to request a refund.

  3. Email support@shopamua.com with the subject line “90-Day Guarantee Request,” including your full name, order number(s), and reason for the request.

  4. We’ll review your request to confirm that you’re eligible. Once your eligibility and proof of purchase have been confirmed, your refund will be processed to your original payment method within 1–3 business days. Please note that your bank or payment provider may require additional time to post the refund to your account.

What’s Not Covered

  • A single 1-Bottle Package order on its own

  • Requests submitted before the 90-day window

  • Orders not purchased directly from shopamua.com, including purchases from resellers

  • Repeat guarantee claims or multiple requests from the same household

  • Requests submitted without proof of purchase

We reserve the right to deny requests that show signs of abuse or misuse of this guarantee.